To report any product shortages or damages ,you must notify our Customer Service Department within 5 days of delivery. You may call us at 1-866-724-0111 or you can also contact us via the website by filling out the form on the right side of this page.


Ford Imports Freight policy  

All Glassware will be shipped by pallet only, Orders + Freight charges must be paid before shipping. All product is inspected by Ford Imports before shipping therefore any shortages or damages must be reported to the freight carrier. In some cases Ford Imports offers freight discounts on orders of 50 cases or more, contact customer service for more information.